Latest update: 23 October 2025

Your privacy is important. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or engage in professional coaching services with Tia Oberhuber.

1. Who I Am

This website is operated by Tia Oberhuber, a certified coach providing professional coaching services.

Owner and Data Controller: Tia Oberhuber
Email: tiaoberhuber@gmail.com
Website: www.tiaoberhuber.com

I am committed to maintaining the highest standards of confidentiality and ethical conduct in line with the International Coaching Federation (ICF) Code of Ethics and the UK General Data Protection Regulation (UK GDPR).

2. What Data I Collect

a. Website Visitors

When you visit this website, I may collect:

• Contact details – such as your name, email address, and any information you provide when you complete a contact form, submit blog comments or subscribe to updates.

• Technical data – such as your IP address, browser type, device information, and website usage data (through cookies or analytics tools).

b. Coaching Clients

When you become a coaching client, I may collect and process:

• Personal details – such as your name, contact information, and professional role.

• Coaching-related information – notes from sessions, goals, progress reflections, or other information you choose to share.

• Correspondence – such as emails or scheduling communications.

Only data relevant to your coaching relationship or communication is collected, and always with respect for confidentiality.

3. How Your Data Is Used

Your personal information may be used to:

• Respond to enquiries and manage communications.

• Provide, manage, and improve coaching services.

• Maintain professional records in line with ethical and legal requirements.

• Improve website functionality and user experience.

• Comply with legal or regulatory obligations.

Your information is never sold or shared for marketing purposes with third parties.

4. Coaching Confidentiality and Notes

All information shared during coaching sessions is treated as strictly confidential.
I may keep brief notes to support the coaching process and track progress. These are anonymised where possible, stored securely, and used only for professional purposes.

Information will only be shared with others if required by law (e.g., to prevent harm or comply with legal duties) or with your explicit consent.

At the end of the coaching relationship, all identifiable records will be securely deleted, except for those retained for legal reasons or for professional reasons, where agreed.

5. How Your Data Is Processed / Trusted Partners

Your personal data is processed securely using computers and other digital tools, following clear procedures to protect it from unauthorised access, disclosure, alteration, or loss.

In some cases, your data may be processed by trusted partners who help operate this website. These partners act as Data Processors on my behalf and are bound by confidentiality and data protection obligations.

5.1 Platform Services and Hosting

This website is hosted by Squarespace, Inc (United States). Squarespace provides the platform that allows this website to run, including features such as analytics, user registration, commenting, and content display.

Personal Data processed by Squarespace may include:

• Device information

• Geography/region

• Language

• Trackers

• Usage data (e.g., pages visited, clicks, searches, timestamps)

Squarespace uses this data to operate the website, improve services, and protect the platform. Analytics data is de-personalised where possible.

For more information: Squarespace Privacy Policy

5.2 Analytics

Website analytics collect personal data to understand site traffic and activity, including:

• Browser, network, and device information

• Pages visited before and during your visit

• IP address

• Clicks, internal links, scrolling, searches, and timestamps

This data is shared with Squarespace to improve the website’s performance and user experience.

5.3 Cookies

This website uses cookies and similar technologies.

• Essential cookies (always used) allow Squarespace to securely serve this website.

• Analytics and performance cookies are used only if you accept them via the cookie banner. These cookies track site traffic, usage, and activity to help improve functionality.

5.4 Form Submissions

When you submit information via a website form, the data you provide is collected to track and respond to your submission. This data is shared with Squarespace so they can provide website services.

5.5 Blog Comments and Interactions

Some pages allow you to post comments or “like” posts. Personal data collected may include:

• Your name (displayed with your comment)

• Your email address (optional, for replies)

• Your website URL (optional)

• Browser, network, device information, and IP address (to prevent duplicate likes)

5.6 Displaying Content from External Platforms

The website may include content or widgets from external platforms, which may still collect traffic data even if you do not interact with them. Examples include:

Google Fonts

• Company: Google LLC (United States)

• Personal Data processed: Trackers and usage data

• Purpose: To display typefaces and visual content on this website

• Privacy Policy: Google Privacy Policy

5.7 Data Transfer and Storage

Your data is processed primarily at the Owner's operating offices and by the trusted partners listed above. Some services may transfer or store data in countries outside your own, including the United States.

Personal data is stored and processed only for as long as necessary to fulfil the purposes for which it was collected, including providing website functionality, responding to enquiries, or delivering coaching services.

6. Legal Basis for Processing

Your personal data is processed under one or more of the following lawful bases:

• Consent – e.g., when you submit a contact form.

• Contract – to deliver coaching services or respond to your enquiry.

• Legal obligation – to comply with record-keeping or regulatory requirements.

• Legitimate interests – to maintain and improve website functionality and user experience.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Coaching-related records shall be retained for up to seven (7) years and are limited to those required for legal or professional reasons. Website data may be retained for shorter periods depending on the type of data and purpose.

8. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access the personal data I hold about you.

• Request correction of any inaccurate or incomplete information.

• Request deletion of your data (“the right to be forgotten”).

• Withdraw consent at any time (where processing is based on consent).

• Object to or restrict certain types of processing.

• Request that your data be transferred to another organisation (data portability).

To exercise any of these rights, please contact me using the details above.

8.1 Right to Complain

If you have concerns about how your personal data is handled, please contact me first so that I can address them.
You also have the right to lodge a complaint with the supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

9. Data Security

All personal data is stored securely, either using password-protected systems (for data stored directly by the coach) and/or encrypted storage (for data stored by website hosting or third-party services).

Security measures are regularly reviewed to ensure continued protection and compliance.

10. Updates to This Policy

This policy may be updated periodically to reflect changes in law, technology, or business practices. The most recent version will always be available on this page, with the effective date clearly stated.

11. Contact

If you have any questions or concerns about this Privacy Policy, or about how your personal data is handled, please contact:

Tia Oberhuber
Email: tiaoberhuber@gmail.com
Website: www.tiaoberhuber.com